Privacy Policy

Welcome to Existale

Introduction

At Existale, we are committed to protecting your privacy. We created this privacy policy to give you confidence as you visit and use the services, and to demonstrate our commitment to fair information practices and the protection of privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information when you visit our website:

Traffic Data: Such as IP addresses, domain servers, types of computers and web browsers used to access the site, and your wireless carrier. This information is anonymous and helps us improve your experience and our marketing efforts.
Personal Information: To become a customer, you may need to provide us with personal information such as your name and email address (“Contact Data”), as well as credit card and billing information (“Financial Data”).
Transaction Data: If you process a credit card transaction, we will collect the date and amount of each order, and the type, price, and quantity of the purchased service. This information will be associated with the last four digits of the credit card you used.
Communication Data: If you communicate with us by email, text, or chat, any information provided in such communication may be collected as Personal Information.

Use of Information

We use the information we collect for the following purposes:

Contact Data: To provide newsletters, marketing emails, and customer service; to create and manage accounts; and to analyze usage of our website and services.
Financial Data: To charge customers for ordered services. We do not store full credit card numbers; only the last four digits and billing address zip code are retained. Financial Data is processed by a trusted third-party processor.
Transaction Data: To track orders and answer questions related to charges.
Traffic Data: To analyze and improve our services.
Sensitive Personal Information: To process purchases, perform services, prevent security incidents, and comply with legal requirements.

We may combine the information we collect to provide a personalized experience and to analyze and improve our services.

Sharing of Information

We may share your personal information with third parties in the following circumstances:

With service providers who assist us in operating our website and providing our services, such as payment processors and delivery services.
With law enforcement or other government agencies if required by law.
In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your use of our website. This helps us to improve our services and provide a better user experience. You can control the use of cookies through your browser settings.

User Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here.